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There are a number of reasons for why a message can be undeliverable. However, this error can also be generated by sending to an non-existant number. Have you checked that you have selected

It is a rare eventuality, but sometimes the operator will detect it has been spoofed and block the message. If this is the case and the service is still not working for you then we will be happy to arrange a full refund for you. Just Contact Us if you'd like us to put this through.