A little stuck? Take a look below. If you can't find what you're looking for then please Contact Us.

Registration
I haven't received a Confirmation Email

Your Account
I've forgotten my Username or Password
I would like to delete my account
I would like to cancel my Gold Subscription
If I cancel my Gold account now, will I immediately return to Basic status?

Sending Email
Can I be Traced?
How do I remove the Email Footer/Header Information?
Can I falsify the time or date?
When replying to an email, why is @replies.hoaxmail.co.uk shown?
Do you support SMTP?
I've received an offensive or questionable Email

Sending SMS
Which Countries do you support?
Can I send to shortcodes?
Do you support Unicode messages?
Do you support CDMA phones?
What happens if an SMS is replied to?
I wish to purchase more credits than you allow
Can I falsify the time or date?
My SMS did not appear from the number I specified
My SMS has not been received or has failed
How long does delivery take?
Can I be Traced?
I've received an offensive or questionable SMS

Payment
Do you offer any methods of payment other than PayPal?

Other
How does your referral scheme work?
I would not like to be 'hoaxed' with hoaxMail
View the Terms and Conditions
View the Privacy Policy
Can I work for hoaxMail?
Do you offer an API?